After messing around with various connection options, we’ve found HMA to work pretty well. If you have a connection problem, you can select the option to find a random open server address. That always works. Sometimes it’s slow, but then haven’t found any service that occationally isn’t. We have the HMA Pro, which means you pay a little more. I think it was about 80usd/yr, worth it. You can have two users, on two different computers, on one account also.