@ Brendan – thank you for answering the survey 🙂 it is not for opening a business, it is actually purely academic. Apparently, most of the problems of foreigners with Taobao relate to the language barrier. And you are correct, there are services like that, but most people are not aware of them… thanks for your input, though 🙂
@ Thomas – thank you too! 🙂
Guys, if you can share the link with your friends I’d really appreciate it 🙂 could still use some more participants…